Case studies
Network Marketplace
Surfacing network pricing inline shifted selection from map-first to list-first. Support tickets about cost rates dropped after launch.
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Product-Led Growth
Research reframed the upgrade story from feature push to deployment size. Network list creation became the signal Customer Success used to spot expanding accounts.
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Electronic TV Guide
Phones had become the primary discovery tool, but the EPG was still a TV grid. Rebuilding navigation for the smartphone made the product viable for operators again.
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Real-time visibility into Waiting Room health when high-traffic moments are the moments that matter most.
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